Frequently Asked Questions
Requirements
Yes — either a valid International Driving Permit covering three-wheelers, or a Sri Lankan temporary permit. See our Driving Permit Guide for details.
Insurance
Every rental includes basic third-party insurance. An insurance upgrade with lower excess is available as an add-on at checkout.
Pickup & delivery
Yes, delivery is available to most areas for an additional fee shown at checkout before you pay anything.
During your rental
Call the number on your rental agreement any time during your rental — we offer 24/7 support and will arrange a replacement vehicle or roadside assistance.
Often, yes — contact us as early as possible and we will check availability for your vehicle beyond the original return date.